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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All LLG products

The group «New Technologies» offers products from the plant LLG: tripods for test tubes, laboratory chemical tableware made of plastic, bottles, containers, funnels, cans, flushers, hoses, tubes, glasses, flasks, test tubes, stoppers, baskets, buckets, cans, crucibles, protective clothing, eye and ear protection, gloves, furniture, scales, hydrometers, timers, stopwatches, thermometers, agitators, shakers, mixers, samplers, homogenizers, evaporators, filters, heating and cooling devices, pipettes, pumps, vacuum controllers, reciprocating compressors, cleaning and disinfectants, ultrasonic baths, vials, ampoules, syringes
  • General laboratory materials LLG
    General laboratory materials
    glasses, test tubes, crucibles, etc.
  • Occupational health and safety in the laboratory LLG
    Occupational health and safety in the laboratory
    glasses, masks, clothes, etc.
  • Measuring instruments LLG
    Measuring instruments
    pH testers, thermometers, etc.
  • Stirring and shaking LLG
    Stirring and shaking
    stirrers, shakers, etc.
  • Sampling and sample preparation LLG
    Sampling and sample preparation
    pistils, micropests, etc.
  • Distillation, separation and filtration LLG
    Distillation, separation and filtration
    microcentrifuges, filters, etc.
  • Heating and cooling LLG
    Heating and cooling
    refrigerators, incubators, etc.
  • Dosing of liquids LLG
    Dosing of liquids
    pipettes, micro-syringes, etc.
  • Vacuum equipment, drying, storage LLG
    Vacuum equipment, drying, storage
    pumps, desiccators, etc.
  • Cleaning and sterilization LLG
    Cleaning and sterilization
    napkins, towels, etc.
  • Analysis of food, water and soil LLG
    Analysis of food, water and soil
    test tubes, cartridges, etc.
  • Microbiology and biotechnology LLG
    Microbiology and biotechnology
    aspirators, reagents, etc.
  • Chromatography accessories LLG
    Chromatography accessories
    vials, ampoules, syringes, etc.

NEW TECHNOLOGIES GROUP

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